Disruptions may occur in the purchase of Kela-subsidised travel tickets from 22.10.2024 22.30 to 23.10.2024 02.00 and 24.10.2024 from 06.00 to 06.30. We apologize for any inconvenience caused.

My Studyinfo has a maintenance break on Friday 25 October 2024 at 11:00-14:00. During the break, identification as a student will not work in the Waltti webshop. We apologize for any inconvenience caused by the break.

Customer support

Contact your city

As a general rule, you should contact your municipality’s service point if you have any questions relating to public transport.

These questions may concern e.g. the sale of Waltti travel cards and tickets, loading, cancelling or replacing a card, or any queries about other travel card products or loading tickets onto the card online. Your city’s service point can also provide information on timetables, bus stops, and advice and guidance.

Contact info

Frequently Asked Questions

We have gathered the answers to some frequently asked questions below.

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