Customer support

Contact your city

As a general rule, you should contact your municipality’s service point if you have any questions relating to public transport.

These questions may concern e.g. the sale of Waltti travel cards and tickets, loading, cancelling or replacing a card, or any queries about other travel card products or loading tickets onto the card online. Your city’s service point can also provide information on timetables, bus stops, and advice and guidance.

Contact info